The Custom House
OPEN 24/7
OPEN 24/7
What we do
The Custom House is an independent customs agent (customs broker) based at Sevington near Ashford in Kent. We are at Border Force’s principal inland Border Inspection Post, its main hub in relation to trade between the UK and continental Europe.
We facilitate imports, exports and transits through all UK ports, but specialise in trade passing through the Port of Dover and the Channel Tunnel.
We utilise customs simplifications where ever possible, e.g. simplified declarations for imports and bulk import reduced data set, to ensure that our clients goods clear the UK frontier without difficulty.
The Custom House is able to manage the entire range of declarations, from one-off manual imports through to fully automated declarations comprised of thousands of lines of data.
Services
Representation
We are able to provide customs declarations, i.e. import, export, transit and related services to UK organisations. In addition, we are pleased to act as a customs agent for non-UK companies on an indirect basis.
Pan-European Coverage
The Custom House is the UK’s representative of the EUROPEAN CUSTOMS SERVICES ALLIANCE, which allows us to manage back-to-back imports and exports across continental Europe seamlessly.
Transit
With our partner SGS International Trade Services, we provide transit declaration services to importers and, in particular, exporters. In this regard, we are approved by Border Force as an External Temporary Storage Facility (ETSF) and as Authorised Consignor and Authorised Consignee locations.