Imports

We specialise in maritime, rail and road customs brokerage.

We represent non-UK clients and act as their customs broker as an indirect representative.

We can facilitate imports using Simplified Declarations for Import, ensuring that goods are cleared at the frontier with a minimum of information and very little change of delay.

We are also approved to import e-commerce goods below £135 without the need to pay customs duty using Bulk Import Reduced Data Set (BIRDS.)

We are able to provide 24/7 coverage and our standard requirement is that we produce an import entry within 3 hours of our client’s request.

Exports

We facilitate exports via any UK port or airport.

This service dovetails with our transit capability, which ensures that our clients are able to leave the UK via the Port of Dover and the Channel Tunnel with a minimum of friction.

We are able to provide 24/7 coverage and our standard requirement is that we produce an export entry within 3 hours of our client’s request.

Transit

Via SGS’s TransitNet solution, we are able to offer unrivalled inbound and outbound transit guarantee coverage.

We are able to assist companies by providing the perfect start or end point for transit shipments via the Port of Dover and the Channel Tunnel. Hosting clients for Authorised Consignor and Authorised Consignee dispatches and arrivals.

We can generate the necessary transit documentation, to be conveniently collected by drivers whilst they take advantage of the neighbouring Ashford International Truckstop’s facilities.

Safety & Security Declarations (ENS)

In tandem with the preparation of an import, at the same time The Custom House can create the necessary ENS declaration.

Although this function is intended to be managed by the haulier, it is often simpler for the agent to undertake the role as their already have the necessary information.